Some client websites experienced intermittent connectivity issues due to a Cloudflare Global Network outage.

Resolved
Resolved

Cloudflare has confirmed the network issue has been fully resolved. All client sites are continuing to operate normally.

Thank you for your patience during this incident.

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Recovering

Current Status: All sites are back online and operating normally. We are continuing to monitor as Cloudflare finalizes their remediation efforts.

What happened: Earlier this morning, Cloudflare - a service that acts as a protective shield and performance enhancer for websites across the internet - experienced a global network disruption. Sites using Cloudflare’s security and optimization services were temporarily unreachable with 500 Internal Server Errors.

Timeline:

  • Issue began: ~8:05 AM EST
  • Services fully restored: ~9:34 AM EST
  • Total duration: Approximately 1 hour 30 minutes

Current Situation: While services have been restored and our monitoring shows all client sites responding normally, Cloudflare is continuing to monitor their network to ensure complete stability. We are keeping a close watch on the situation.

Action Required: None. If you experience any issues accessing your site, please clear your browser cache or contact support.

We will provide updates if the situation changes. We appreciate your business and apologize for any inconvenience.

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Began at:

Affected components
  • STCloud
    • Hosted Websites
    • Email
    • Client Panel
    • DNS